Public Relations And Communications Department

The Public Relations and Communication Department is responsible for:

• Raising awareness for the Ministry’s responsibilities and activities through campaigns and collateral
• Monitoring media coverage, present to officials and draft replies when needed
• Processing public enquiries and complaints, referring them to the relevant departments.
• Organising travel, hospitality and accommodation requirements for the Ministry’s guests with relevant administrative departments.
• Organising cultural, social and sports activities for Ministry employees or and supervising events organized or in participation of the Ministry
• Organising conferences, seminars and exhibitions, preparing the needed budgets in collaboration with relevant departments.

Key Functions:

• Promoting and raising awareness for the Ministry’s activities to the general public.
• Promoting a positive image of the Ministry and its pivotal role in society.
• Advising ministerial departments on public opinion ahead of introducing new policies.
• Developing and reviewing crisis communication plans, ready to implement if needed.
• Refuting rumours and misleading campaigns against the Ministry by releasing supportive and positive messages.
• Creating a positive work environment amongst different ministerial departments and employees.
• Ensuring the news published about the Ministry are correct and appropriate, rectifying any incorrect information in the media.
• Engage with public opinion leaders to increase public awareness of the Ministry.
• Responding proactively to public opinion and trends, influencing Ministerial policy changes and ensuring activity is in the best interest of the public.​